Frequently Asked Questions
A: There are no refunds.
A 24 hour notice is required make a change, cancel or reschedule an appointment.
Less than 24 hours given, 100% of the scheduled appointment cost will be charged to the credit card on file or an invoice will be sent via email. If an invoice is sent, it needs to be completed within 24 hours of receiving it or you forfeit all future appointments and will not be able to book again.
It is important to be on time for your appointment. If you are running late, your appointment will be shortened and full payment of the scheduled appointment cost will be charged.
All form(s) need to be completed 24 hours in advance prior to your appointment. Incompletion of forms will lead to cancellation and full payment of scheduled appointment cost is required. Forms can be found in both your confirmation and reminder email/text.
We respectfully ask that no extra guests accompany you to your appointment.
Thank you for understanding and for your cooperation!