A: There are no refunds.
Frequently Asked Questions
A: Prior to your appointment, you are required to have a few forms completed 24 hours before your appointment: Massage Intake Form, Liability Wavier, Covid-19 Wavier and a Prenatal Massage Liability Waiver (if you’re coming in for a Prenatal Massage).
When you have parked, please text and wait for my response (I usually try my best to notify you 5-10 minutes before your appointment start time that I am ready for you). Once on the floor, please use the restroom & wash your hands. You will be greeted at the studio door where your temperature will be taken.
We will go over your intake form so that I can make sure I customize your massage to fit your specific needs and wants. When a plan is agreed upon, you will be instructed to lay face up or down underneath the blanket and top sheet. I will exit the room so you can undress to what is most comfortable for you. I will knock and ask if you are ready before entering and then the massage will begin. I will inform you when the massage has ended and instruct you to open the door when you are dressed and ready, then we will close with a follow-up, feedback/ recommendations, check-out, rebook and will send you off with water and my business card.
A: Walk-ins are not accepted. Some day appointments are sometimes available, you can always add to a waitlist via Vagaro. However, our therapist tend to be fully booked so we recommend booking in advance.
A: We currently do not. Appointments can be booked one after the other.
A: No. Massage does not need to hurt in order for you to receive benefits.
A: Yes, both and they do not expire unless noted.
A: We accept cash, all major credit cards, and mobile apps. Please be advised that all card payments will have a 3% transaction fee.
A: No you shouldn’t. Massage will most likely make you feel worse. If you are sick, you may get our therapist and other clients sick. Even if you are giving less than a 24 hour notice, we prefer you reschedule your appointment if you are not feeling well (even the slightest), so please let us know as soon as possible.
A: While Covid is still around and we’re in this pandemic, a mask is required during the whole appointment by client and therapist.